Monday, April 8, 2013

tonight, April 8 at 6:30pm: communication expert Amy Castro

Communication expert Amy Castro will present Conquering Conflict tonight at 6:30pm: Participants in this workshop will learn: To identify people’s individual conflict styles- including their own, specific verbal and nonverbal techniques to use that can throw water on a flaring conflict, and a new way to view conflict- as an opportunity to improve relationships and outcomes rather than something to be dreaded and avoided. Amy Castro is a communication expert with over 20 years of experience in training, consulting, and coaching organizations and individuals in all aspects of communication. Amy is the author of, “Practical Communication: 25 Tips, Tools, and Techniques for Getting Along and Getting Things Done.”

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